Unite launches coronavirus crisis helpline for vulnerable members

Unite, the UK and Ireland’s largest union, has today (Thursday 19 March) launched a helpline and volunteer care service for its vulnerable members during the coronavirus crisis.

All Unite members throughout the UK can call the helpline number 0330 1072351. The helpline is fully staffed between 08:00 until 19:00 Monday to Friday with an overflow service at other hours.

The helpline is for vulnerable Unite members to call. A Unite volunteer will then be assigned to assist with picking up shopping, posting mail, collecting urgent supplies such as prescriptions or simply talking to someone who is experiencing loneliness.

Unite is also operating a postcard system where Unite volunteers will drop postcards through the doors of members who are thought to be vulnerable or who may be self-isolating.

The postcard will provide the volunteer’s name and contact details and the services the volunteer can help with. To avoid direct contact items will be left on doorsteps.

Unite assistant general secretary for affiliated services Howard Beckett said: “Unite has launched a unique helpline to assist our vulnerable members throughout the coronavirus crisis.

 “If a member is struggling to get shopping or supplies or is simply feeling lonely then please contact the helpline number and the union will provide the support that members need.

 “If you are a Unite member and are feeling vulnerable please do not hesitate to call the helpline.

 “This is an unprecedented time for the UK and Unite is doing everything it possibly can to help all our members through the current crisis.”

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